Your privacy matters to us. This policy explains how Elite Mobile Auto Spa collects, uses, and protects your personal information when you visit our website or submit a booking inquiry.
Elite Mobile Auto Spa ("we," "us," or "our") operates the website elitemobileautospa.vip and provides professional mobile auto detailing services in the Atlanta, Georgia metropolitan area, serving customers within a 40-mile radius of the city. We are committed to protecting the privacy and security of any personal information you share with us through our website, including information submitted via our online contact and booking form.
This Privacy Policy describes the types of information we collect, how we use and protect that information, under what circumstances we may share it with third parties, and the choices you have regarding your personal data. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website.
We collect information in the following ways when you interact with our website:
Information You Provide Directly. When you submit a booking or contact inquiry through our website form (powered by Formspree), we collect the following personal information: your full name, phone number, email address, vehicle type (make, model, and year if provided), selected detailing package, preferred service date, and any additional notes or special requests you include in your message. This information is voluntarily provided by you and is necessary for us to respond to your inquiry and schedule your detailing service.
Automatically Collected Information. When you visit our website, certain data may be collected automatically through cookies and similar technologies. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time spent on each page, date and time of visits, and general geographic location (city or region level only). We use Google Analytics to collect and analyze this traffic data to understand how visitors use our site and to improve our website content and performance.
Theme Preference Data. Our website offers a dark mode and light mode toggle. When you select your preferred theme, your choice is stored in your browser's local storage. This preference data is stored locally on your device and is not transmitted to our servers or to any third party.
The personal information you provide through our booking form is used for the following purposes:
• Responding to Inquiries: We use your name, phone number, and email address to contact you regarding your detailing request, answer questions, confirm appointments, and provide service updates.
• Service Delivery: We use your vehicle type, selected package, preferred date, and notes to prepare for your appointment, ensure we bring the appropriate equipment and products, and deliver the best possible service experience.
• Website Improvement: We use aggregated, anonymized data from Google Analytics to understand how visitors interact with our website, identify popular content, diagnose technical issues, and make improvements to the user experience.
• Communication: With your consent, we may use your contact information to follow up after a service, request feedback, or inform you of new services and seasonal promotions. You may opt out of promotional communications at any time by contacting us directly.
We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes. Your privacy is important to us, and we take our responsibility to protect your data seriously.
We may share your personal information in the following limited circumstances:
• Formspree: When you submit our contact or booking form, your form data is transmitted to Formspree (formspree.io), our form processing service provider. Formspree securely receives, processes, and delivers your submission to our email inbox. Formspree acts as a data processor on our behalf and is bound by their own privacy policy, which is available at formspree.io/legal/privacy-policy. We chose Formspree specifically because of their strong commitment to data security and privacy.
• Google Analytics: Anonymized website usage data is shared with Google Analytics to help us understand traffic patterns and improve our website. Google Analytics collects data through cookies and generates statistical reports. We have configured Google Analytics to anonymize IP addresses where possible. For more information about how Google uses analytics data, please visit policies.google.com/privacy.
• Legal Requirements: We may disclose personal information if required to do so by law, in response to a valid legal process (such as a subpoena or court order), or to protect our legal rights, the safety of our customers or the public, or the security of our systems.
Our website uses cookies and similar tracking technologies for the following purposes:
Theme Preference (localStorage): When you toggle between dark mode and light mode on our website, your preference is saved using your browser's localStorage functionality. This is a client-side storage mechanism, meaning the data stays on your device and is not sent to our servers. No cookies are used for this purpose. You can clear your theme preference at any time by clearing your browser's local storage.
Analytics Cookies: Google Analytics may set cookies on your browser to collect information about how you interact with our website. These cookies typically include identifiers such as _ga (used to distinguish unique visitors) and _gid (used to distinguish unique visitors for a shorter period). These cookies help us understand website traffic patterns, page popularity, and general user behavior. Analytics cookies do not collect personally identifiable information such as your name, email address, or phone number.
Managing Cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. Please note that if you disable cookies, some features of our website may not function as intended. To learn more about managing cookies in your browser, consult the help documentation provided by your browser manufacturer.
Our website relies on the following third-party services:
Formspree (formspree.io): We use Formspree as our form submission processor. When you submit the contact or booking form on our website, your data is securely transmitted to Formspree, which then delivers it to our email. Formspree processes your data solely for the purpose of facilitating form submissions and does not use your information for its own marketing purposes. Formspree employs industry-standard security measures including TLS encryption for data in transit and secure data storage practices.
Google Analytics: We use Google Analytics to monitor and analyze website traffic. Google Analytics is a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect anonymized data about website usage. This data is used to generate reports about website activity and to help us improve our site. We do not link Google Analytics data to any personally identifiable information.
Google Fonts: Our website loads web fonts from Google Fonts to display the Cinzel and Barlow typefaces. When your browser loads these fonts, your IP address may be transmitted to Google's servers in accordance with Google's privacy practices. For more information, please review Google's Privacy Policy.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Form Submissions: Booking inquiries and contact form submissions are retained in our email inbox and within Formspree's records until the associated service request has been fulfilled and a reasonable period has passed (generally no longer than 12 months). After that, we periodically review and delete outdated records unless we have a legitimate reason to retain them (such as an ongoing service relationship or unresolved customer service matter).
Analytics Data: Website usage data collected through Google Analytics is retained according to Google's data retention policies. By default, Google Analytics retains data for 26 months. We may configure shorter retention periods as appropriate. Analytics data is anonymized and does not include personally identifiable information.
Theme Preference: Your dark/light mode preference is stored in your browser's local storage and persists until you clear your browser data, use a different browser, or reset the preference manually.
You have the following rights regarding your personal information:
• Right of Access: You may request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe upon receiving a verifiable request.
• Right of Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you. Please contact us with the specific details you would like updated.
• Right of Deletion: You may request that we delete your personal information from our records. Upon receiving a verifiable deletion request, we will remove your data from our active systems and instruct our third-party service providers (including Formspree) to do the same. Please note that some data may persist in backup systems for a limited time before being permanently deleted.
How to Exercise Your Rights: To submit an access, correction, or deletion request, please contact us by email at elitemobileautospa.ga@gmail.com or by phone at 470-508-5612. Please include your name and the email address associated with your inquiry so we can locate your records. We will respond to your request within 30 days.
We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• HTTPS Encryption: Our website uses SSL/TLS encryption (HTTPS) to secure all data transmitted between your browser and our servers. This ensures that your personal information, including form submissions, is protected during transit and cannot be intercepted by unauthorized third parties.
• Secure Form Processing: All form submissions are processed through Formspree, which employs TLS encryption for data in transit and follows industry best practices for data storage and security. Form data is transmitted securely and is never stored in plain text on publicly accessible servers.
• Limited Access: Access to personal information collected through our website is restricted to authorized personnel who need this information to fulfill service requests and respond to customer inquiries. We do not share your personal data with employees or contractors who do not have a legitimate business need to access it.
While we implement robust security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to using commercially reasonable efforts to protect your information.
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information through our website, please contact us immediately at elitemobileautospa.ga@gmail.com or 470-508-5612. We will take prompt steps to identify and delete any such information from our records and from the records of our third-party service providers.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you have questions or concerns about any changes, please contact us using the information provided below.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the following methods:
Elite Mobile Auto Spa
Serving the Atlanta, GA metropolitan area (40-mile radius)
Email: elitemobileautospa.ga@gmail.com
Phone: 470-508-5612
Website: elitemobileautospa.vip
We will make every effort to respond to your inquiry within 30 days of receipt.
Last Updated: April 6, 2026
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